Clearcall Online offers a fully hosted IVR solution serving the Voice Broadcasting, Predictive Dialer, and Virtual Call Center markets.

We have a strong IVR solution that is completely web based and can be controlled from any computer in the world. You can create live transfer driven campaigns, detect human voice vs answering machine, gather recorded responses, route calls to remote agents and much more.

Voice Broadcasting

Voice broadcasting is simply the conveyance of a pre-recorded message to a recipient's telephone. This can be used for the simultaneous delivery of a message to a thousand or hundreds of thousands of people resulting in instant notification. Alternatively it can provide for an interaction via a telephone keypad or to directly transfer live prospects into a call centre.

Its so simple to use, just record your message send it to us and decide who it is being sent to.

Instantaneous, astoundingly efficient and creates a truly 'live' response. It can be used by any type of business or service from small companies or associations to the largest call centres; the possibilities are endless.

Predictive Dialer

The system also benefits from a predictive dialer, which automatically monitors the calls it places, detecting how they are answered. It discards unanswered calls, busy numbers, disconnected, fax and answering machines and similar automated services. It then evaluates the amount of the calls that are being transferred and received by the agents at the call centre.

Subsequently it controls the rate of outgoing calls to most efficiently feed the agents. Ultimately it frees them from the task of manually dialing telephone numbers and subsequently listening to ring tones, unanswered or unsuccessful calls.

Predictive dialing dramatically increases productivity and produces quantifiable benefits